HOA Management Company Woodstock IL

Making Association Management Easier

HOA & Condo Management Services

As communities continue to evolve in the area, effective HOA and condo management plays a key role in maintaining property values and ensuring smooth day-to-day operations. Westward360 provides association management services tailored to the needs of Woodstock communities, with a focus on organization, communication, and consistency.

Full service

Low flat fee, team approach built for speed, access to our entire suite of services and support.

Starting from

$ 400/mo

360Premier

Concierge-level support, low building-to-manager ratios with dedicated property manager and support team

Starting from

$ 1000/mo

OnSite

Full-time onsite management for community associations .

Starting from

$ 8/mo

Per Unit + Manager Salary

Hybrid

Premier + part time onsite management for community associations

Starting from

$ 8/mo

Per Unit + $400 A Day

Financial Only

Full Accounting Coverage

Starting from

$ 250/mo

Features

FULL SERVICE
Starting From
$350/mo
(25 units max)

PREMIER
Starting From
$1000 /mo

ONSITE
Starting From
$8/unit/month +
Manager Salary

FINANCIAL
Starting From
$250/mo

licensed property managerLicensed Manager
?Managers are put through a rigorous training program, where they start by working through each area of the business – all before being handed a single property. All of our property managers are CAM licensed and in good standing.
Licensed Team Dedicated Dedicated
association meetingsAssociation Meetings
?Managers will meet with the Board in accordance with the Association’s Bylaws to keep things on track. We guide you by serving up actionable strategies to save money, protect assets and enforce the rules and values of your association. Quarterly reporting is robust and easy to understand.
Quarterly-Virtual* Quarterly Monthly
inspectionsProperty Inspections
?Our Property Inspectors will visit your property and provide a detailed Inspection Report. Inspectors utilize the latest technology to document and report potential and existing short and long term brick and mortar issues.
Annual Seasonal Seasonal
budgetBudget Analysis
?We guide you through a process that ensures the health and ongoing security of your homeowner or condo association. Good property management relies heavily on smart budgeting and good reporting. We bring the tools and experience to make this process easy and repeatable year over year.
Annually Annually Annually
maintenance calendarMaintenance Calendar
?Setting up a sound maintenance plan is something we’re passionate about. We believe in putting the important stuff on a seasonal schedule, priced out ahead of time, so there are no surprises and no slip ups when it comes to important, seasonal preventative maintenance.
Annually Annually Annually
property walk throughProperty Walk-through
?Your Property Manager will walk the common areas of the building to ensure the property is in good condition, rules are being followed, and contracted maintenance is being completed.
Initial Monthly Weekly
property journalProperty Journals
?Our proprietary Property Journals are something we create for each association during the onboarding process. It captures basics like number of units, FEIN, quorum requirements, etc., and also granular details like shutoff locations, access instructions, intercoms, storage locations, mechanical logs and more. We also track all active maintenance contracts, expiration dates, vendor preferences, and your recurring maintenance calendar.
✔ ✔ ✔
24 hour support24hr Support
?Our customer support team is second to none. They care deeply about resolving issues and work diligently to consistently improve our service. They are available to you 24-hours a day for routine issues as well as serious emergencies. They use each association’s Property Journal to act quickly to resolve inquiries.
✔ ✔ ✔
emergency servicesEmergency Service
?Our Team is available live 24x7x365. We work closely with our boards to customize their emergency protocol. Protocols and detailed information are added to each Property Journal and used by our Emergency Response team. Every emergency is different, but we show up consistently every time.
✔ ✔ ✔
web portalWeb Portal
?We're partnered with Vantaca, giving our clients a web based platform with best-in-class accounting features, real-time financial reporting, banking automation, client communication, and document storage.
✔ ✔ ✔ ✔
real time financialsReal-time Financials
?Board members have access to all income and expense information real-time. Real-time financial reporting includes: Balance Sheets, Budget Statements, Current Homeowners, Homeowner Statements, and Delinquency Reports.
✔ ✔ ✔ ✔
collectionCollection of Assessments & Bill Pay
?We make it easy to collect assessments, virtually or manually, and provide expertise to ensure you’re collecting in a timely manner. Bill pay is a core part of our service – we set it up, receive and pay your association bills while making the tracking, payment and reconciliation process a snap.
✔ ✔ ✔ ✔
operations and supportOperations & Maintenance Support
?Our Team will not only manage the day-to-day issues that may arise, but also manage budgeted projects and recurring maintenance. In doing this, we will develop a scope of work, collect comparable bids and report on status through completion.
✔ ✔ ✔
capital projectsCapital Projects
?Upon request, we can provide a cost to help your association’s capital projects move smoothly via our Capital Coordinators. Vendor coordination, board and owner communication, onsite/logistics planning and consistent updates will reduce the stresses these endeavors bring.
✔ ✔ ✔
project loansProject Loans
?We also can provide the resources to help secure financing options, track loan payments and amortization, and manage special assessments so the board can rest assured that inflows and outflows are precise and timely.
✔ ✔ ✔

*During business hours

Westward360 is proud to hold the AAMC designation. AAMC designation signals that your management company meets a high bar for experience, ethics, and operational standards—giving boards extra confidence in the quality and consistency of service.

Woodstock’s Local Team Members

1000009362 (3) (1)

Jay Chang

Branch Manager
Chelsey Kelly

Chelsey Kelly CMCA, AMS, PCAM

Vice President of Client Success
Kimberly Sutherland

Kimberly Sutherland CMCA, AMS, PCAM

President

Woodstock IL Office

Phone Number
773-572-0880

Located in Woodstock, Illinois, Westward360’s Woodstock office serves as a local hub for its association management services in the surrounding area. From this location, the team supports condominium and homeowner associations with financial management, maintenance coordination, and day-to-day operational support. With a strong local presence, the Woodstock office works closely with boards and residents to help communities stay organized and running smoothly.

Serving Homeowners

Our Google Reviews

Kenneth Sutherland
5 hours ago
I'm off to a good start with my new management company, Westward360, thanks to my Customer Service Representative, Rey Reyes. There were a few areas to be updated on my previous account and with a little time and patience these areas were completed on the first call, no stress! I updated my bank account online to pay my dues to Westward360 on the first of the month. This experience couldn't have gone better. Thanks Rey!
Carmen Munar
1 week ago
Thank you sooo much for your helpPaolo.for giving me 100%of your time and effort in helping me.
Dan Walker
2 weeks ago
Paolo Sisson was very helpful in helping me setup my account.
Samantha Renae
2 weeks ago
Janice with westward was super nice and helped me while I called in regarding a new vehicle on the property. I have been here for 11 years and Janice provided the best customer I have ever encountered here.
Response from the owner:Hi Samantha! Thank you for the review! We are happy that Janice was able to help.
Sarah Bauer
2 weeks ago
Our Westward 360 manager Pam Wicks not only has unique customer service abilities, but also dedication, sincerity, and tireless effort in carrying forward the responsibility of managing, advising, and keeping our board running efficiently. She’s always there when we need her. She is joyous, spunky, and sharp as hell. Who could ask for more?
Response from the owner:Hi Sarah, thank you for the kind words about Pam! She's awesome, and we appreciate you for taking a moment to highlight her hard work!
Mary Iannucilli
2 weeks ago
Hello, My Naperville Westward Representative was Paoli Sison who explained my financial question quite clearly and made certain I understood the reason behind my call. He was very understanding and very professional too. Mary Iannucilli Arbor Glen HOA
Response from the owner:Hi Mary, thank you for the review!
Peng haiping
3 weeks ago
Thanks for the assistant from Christine from Westward 360 Las Vegas. It was easy and quick!
js huang
4 weeks ago
Beth Ancheta was extremely courteous and helpful in answering all my questions in a professional manner and in short time. She is the best that I have encountered from all customer service. Great job, Beth! I appreciate your help.
Response from the owner:Hi JS, thank you for the reviews and the kind words about Beth!
Roxi Crawford
4 weeks ago
Our complex manager Veronica is so amazing! We are so pleased to have her helping with our community. I would give 10 Stars if I could!
Response from the owner:Hi Roxi, thank you for the review about Veronica! We appreciate the kind words.
Hank Grayson
1 month ago
Although previous phone inquiries handled by the call center were quite frustrating, my interaction today with representative, Beth Ancheta was pleasantly helpful and professional. She provided me with dues payment information that had not previously been made available. Thanks.
Response from the owner:Hi Hank, thank you for the review. We are happy to hear Beth was able to help!
Ed Flynn
1 month ago
Shelly Jung did an outstanding job for us under very trying circumstances. She went out of her way to keep us update and to let us know where the problems existed and why. I've practiced law for 36 years and never have had someone from a management company be so thorough, communicative and courteous.
Response from the owner:Hi Ed, thank you so much for the kind words about Shelly! We appreciate it!
Steven Walton
1 month ago
Les, and Marlou, BOTH did a very good job! They assisted me & resolved the problem
Response from the owner:Hi Steven, thank you for the review about Les! We appreciate it.
Anita Biocchi
1 month ago
Very patient with me and answered all questions. Also very knowledgeable.
Jan Kohl
1 month ago
I have just recently been working with our new manager for our HOA. Melissa Touvannas has been exceptional and attentive to the needs of our townhouses. She is very timely in getting back to us regarding outstanding projects or reports. She has been very knowledgable and her previous experience has been very helpful. She gets back to you immediately when you are experiencing difficulty with a situation beyond your control. I cant say enough about her! Dont let this gal go!! Jay her supervisor was our manager before her. He was also very attentive to our association needs. He was always available and returned phone calls promptly. He helped the transition go smoothly with Melissa. He was also timely in getting back to us regarding followups with contractors. Dont lose him either!
KaJames Version
1 month ago
This is my first time to contact and need help setting up my HOA account and had a fortunate to talk to Rey Reyes; the length of the wait is longer than usual, maybe because it's the first day my HOA transitioned to this service. Rey helped me navigate the portal and setup my Log-in. He was able to walk me through the different parts of the website and very patiently guide me through the whole process. I hope every CSR will be as good as Rey 🙂 finger crossed!!! thank you so much!
Chris McNeil
1 month ago
Christine did a great job on the phone. She handled all of my questions and was very friendly.
Response from the owner:HI Chris, thank you for the kind words about Christine! We are happy to hear she was able to help.
Jean Colacchio
1 month ago
Christine was a pleasure to work with! She was very well informed and was able to answer my questions and help me with my issue!
Response from the owner:Hi Jean, thank you for the review about Christine! We are happy to hear she was able to help.
Sadiya Ahmed
1 month ago
Very professional and helpful when reaching out for a contact information for their service pros. I highly compliment Angelo, the team member who reached out to others on my behalf and got my answer for me within minutes. I only had to talk to him as my one main contact who understood my situation, I appreciate that type of organized work. Angelo assured me that if we didn’t get the right response during this first call I made to him, he would follow up with an email and he confirmed he had the right contact information for me. Thankfully, the helpful community manager Lisa Beth responded right away, and my question was answered quickly. Will be in touch again with this company, which is a big step up from the old OMNI management group our community used to work with.
Response from the owner:Hi Sadiya, thank you for sharing your experience with us, and for the kind words about our team! We are happy to hear they were able to help!
Debbie Murzyn
2 months ago
Rey was excellent in solving my issue. Everything was resolved through the one phone call. Thank you!
Response from the owner:Hi Debbie, thank you for the review! We're happy that Rey was able to help!
Carol Carlton
2 months ago
I called to make sure that I had an autopay set up as I was confused when I saw the account. Angelo was helpful and kind and reassuring that everything was okay. I realized afterward that my account was credit and I didn’t owe anything.
Response from the owner:Hi Carol, thank you for the kind words about Angelo! We are happy to hear he was able to help.
Jamahl Anderson
2 months ago
I want thank Emilie her assistance and professionalism. She guided me through a frustrating issue was problems clearing up. Within a matter minutes she resolved my problem. Thank you Emilie.
Response from the owner:Hi Jamahl, thanks for the review about Emilie! We appreciate it!
Ernesto Sanchez
2 months ago
My interaction with Miss Ace Torres was professional, pleasant and productive. She was polite, friendly and responded to my concerns as and beyond my expectations.
Response from the owner:Hi Ernesto, thank you for the kind words about Ace-- we appreciate it!
Heidi
2 months ago
Nicole Click is an outstanding property manager! She truly loves her communities and looks out for the homeowners. Her communities are fortunate to have her!
Robert Przespolewski
2 months ago
Fantastic company and really enjoy workjng with veronica
Lillian Salamon
2 months ago
Couldn't be happier with our PM Nicole. She's efficient, responsive and knowledgeable. She's truly interested in making our Association a better place to live.

Types of Associations We Manage

Need New Association Management?

Frequently Asked Questions

  • How many years have you been in business?
    • We were founded in 2006.
  • How many associations do you manage?
    • We’re proud to call more than 50,000 communities, comprising condominium, townhome, cooperative and homeowner associations, our clients.
  • What size of associations do you work with?
    • Westward360 has packages to fit any size association. No association is too big or too small.
  • Do you have a web-based platform?
    • Yes, of course. Our clients love the Vantaca® platform. It allows them to easily pay assessments, make requests and get association information whenever they need it.
  • Are we able to see financials real time?
    • Definitely. The Vantaca® platform allows you to see all income and expense detail in real time. It also allows you to easily produce robust financial reports.
  • Is emergency service included? How does it work?
    • Yes, you can call us toll-free any time, day or night, and a Westward360 employee will answer the phone to address your needs – not an answering service.
  • What’s your response time for non-emergencies?
    • Your requests are important to us. We are committed to responding to you within 1 business day and our internal task system can prove it!
  • What’s your response time for emergencies?
    • We are here for you 24/7 to take your emergency calls and get you the help you need immediately.
  • How many buildings do your community managers manage?
    • Full-time on-site community managers are dedicated to their assigned building and supported by a supervisor with no more than 5 managers reporting to them.
    • Premier community managers oversee between 4-12 buildings depending on the size of each building. They are also supported by a dedicated assistant property manager.
    • Full service properties are supported by a management team that has an average building to team member of under 10 buildings per person.
    • We pride ourselves on low building-to-manager ratios and are committed to maintaining those ratios for our clients and managers.
  • How often is the manager on site?
    • Depending on management service level, some managers work on site every day, some are on site bi-monthly – some associations only require annual visits.
  • How often do you inspect the property?
    • At a minimum, we provide a detailed inspection and report annually. Depending upon the management service level, associations may qualify for seasonal inspection reporting. Additional inspections are always available.
  • Do you attend meetings?
    • Community managers attend meetings both in-person and virtually.
  • Do you help in drafting the annual budget?
    • Yes, Westward360 guides your annual budget preparation every step of the way. Your financial history, savings opportunities, future plans and improvements are all taken into consideration.
  • Do you manage approved maintenance projects?
    • Our team manages the day-to-day issues that pop up, but also manages your budgeted projects and recurring maintenance. Everything starts with a scope of work, comparable bids when necessary, contracting of the vendor, and report on status through completion.
  • Do you offer capital improvement project management services?
    • Upon request, we can provide a proposal to help your association’s capital projects move smoothly via our Capital Coordinators. Vendor coordination, board and owner communication, onsite/logistics, and consistent updates will reduce the stresses these endeavors bring.
  • Are task requests reportable to the board?
    • Yes, the board gets routine updates via our task system. Each and every task is time-stamped and includes details such as status and history. Upon request we can generate reports to show all tasks initiated and completed during a time period.
  • Do you have a preferred vendor network?
    • Yes, we have access to a network of thousands of vendors. Our network has been carefully vetted for licensing and insurance – plus they are highly rated for value, responsiveness and quality of work.
  • How do you vet and qualify vendors?
    • We have a Compliance Department dedicated to collecting certificates of insurance, W9 documentation, and proof of licensing. We also evaluate them and assign a rating for value, responsiveness, and quality of work.
  • Can we use our own vendors?
    • Absolutely. You can always use the vendor of your choice.
  • At your scale, are you able to find savings for maintenance services and contracts?
    • Based on our portfolio size we receive bulk discounts and are able to provide savings on services such as trash removal, gas & electric, insurance, banking and more.
  • Can you help us create rules and regulations?
    • Definitely. Based on the scale of our portfolio we can provide many examples of rules and regulations that create safety, value and community for your association.
  • Can you address violations?
    • Certainly. Our office is the front line in noting violations and issuing notice based on your rules and regulations. We remove this burden from our boards.
  • Is there a process to address delinquency?
    • Delinquencies are a reality. We’re here to help. Late fees and notifications are automatic. The board of directors is always in the know on delinquency issues and options for resolution.

  • How long is your contract and what is your termination clause?
    • Westward360 agreements include a flexible out-clause dependent upon service level.
  • What is the process for onboarding?
    • Westward360 makes the transition easy. We handle things directly with your existing management company. We develop welcome packets, do meet-and-greets, schedule building inspections, perform our budget analysis, file for change-of-address and complete financial reconciliations, to name a few points in the process.
  • What banking institution will our operating account be with?
    • Vantaca® integrates directly with your operating account so that you are able to see income, expense, and all financial reporting real-time.

  • Who are signers on our operating account?
    • The operating account is opened in the Association’s name. Westward360 has designated signers to securely process payments as needed.

  • Where is the reserve account held?
    • Reserve accounts can be held at the bank of your choice and are separate from the operating account.

HOA Management in Woodstock

Located in McHenry County, Woodstock has an estimated population of more than 25,000 residents. The city is known for its historic charm and small-town atmosphere.

Woodstock features a walkable town square, historic architecture, and a strong sense of community. Residents enjoy local shops, restaurants, and cultural events throughout the year.

Other notable points of interest include Woodstock Square, the Woodstock Opera House, Emricson Park, and McHenry County Historical Society Museum.

The Need for HOA Management in Woodstock

Single-family developments are a common sight in Woodstock. Homeowners are drawn to these planned communities for the amenities and services they offer. Even so, managing them takes significant time and effort.

Self-managed boards often wear many hats. Responsibilities include collecting dues, ensuring legal compliance, maintaining common areas, and enforcing rules. Professional HOA management offers the support boards need to stay on track.

The Best HOA Management Company in Woodstock

Westward360 understands the needs of single-family neighborhoods in Woodstock. We are the company best equipped to address those needs and ensure your community’s success. With years of experience and a team of capable professionals, you can trust us.

To get started on expert association management in Woodstock, contact us today or request a proposal online!

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