Low flat fee, team approach built for speed, access to our entire suite of services and support.
Concierge-level support, low building-to-manager ratios with dedicated property manager and support team
Full-time onsite management for community associations .
Premier + part time onsite management for community associations
Full Accounting Coverage
Features |
FULL SERVICE |
PREMIER |
ONSITE |
FINANCIAL |
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 Licensed Manager
?Managers are put through a rigorous training program,
where they start by working through each area of the
business – all before being handed a single property.
All of our property managers are CAM licensed and in
good standing.
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Licensed Team | Dedicated | Dedicated | |
 Association Meetings
?Managers will meet with the Board in accordance with
the Association’s Bylaws to keep things on track. We
guide you by serving up actionable strategies to save
money, protect assets and enforce the rules and values
of your association. Quarterly reporting is robust and
easy to understand.
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Quarterly-Virtual* | Quarterly | Monthly | |
 Property Inspections
?Our Property Inspectors will visit your property and
provide a detailed Inspection Report. Inspectors
utilize the latest technology to document and report
potential and existing short and long term brick and
mortar issues.
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Annual | Seasonal | Seasonal | |
 Budget Analysis
?We guide you through a process that ensures the
health and ongoing security of your homeowner or condo
association. Good property management relies heavily
on smart budgeting and good reporting. We bring the
tools and experience to make this process easy and
repeatable year over year.
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Annually | Annually | Annually | |
 Maintenance Calendar
?Setting up a sound maintenance plan is something
we’re passionate about. We believe in putting the
important stuff on a seasonal schedule, priced out
ahead of time, so there are no surprises and no slip
ups when it comes to important, seasonal preventative
maintenance.
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Annually | Annually | Annually | |
 Property Walk-through
?Your Property Manager will walk the common areas of
the building to ensure the property is in good
condition, rules are being followed, and contracted
maintenance is being completed.
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Initial | Monthly | Weekly | |
 Property Journals
?Our proprietary Property Journals are something we
create for each association during the onboarding
process. It captures basics like number of units,
FEIN, quorum requirements, etc., and also granular
details like shutoff locations, access instructions,
intercoms, storage locations, mechanical logs and
more. We also track all active maintenance contracts,
expiration dates, vendor preferences, and your
recurring maintenance calendar.
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 24hr Support
?Our customer support team is second to none. They
care deeply about resolving issues and work diligently
to consistently improve our service. They are
available to you 24-hours a day for routine issues as
well as serious emergencies. They use each
association’s Property Journal to act quickly to
resolve inquiries.
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 Emergency Service
?Our Team is available live 24x7x365. We work closely
with our boards to customize their emergency protocol.
Protocols and detailed information are added to each
Property Journal and used by our Emergency Response
team. Every emergency is different, but we show up
consistently every time.
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 Web Portal
?We're partnered with Vantaca, giving our clients a web based platform with best-in-class accounting features, real-time financial reporting, banking automation, client communication, and document storage.
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 Real-time Financials
?Board members have access to all income and expense
information real-time. Real-time financial reporting
includes: Balance Sheets, Budget Statements, Current
Homeowners, Homeowner Statements, and Delinquency
Reports.
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 Collection of Assessments & Bill Pay
?We make it easy to collect assessments, virtually or
manually, and provide expertise to ensure you’re
collecting in a timely manner. Bill pay is a core part
of our service – we set it up, receive and pay your
association bills while making the tracking, payment
and reconciliation process a snap.
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 Operations & Maintenance Support
?Our Team will not only manage the day-to-day issues
that may arise, but also manage budgeted projects and
recurring maintenance. In doing this, we will develop
a scope of work, collect comparable bids and report on
status through completion.
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 Capital Projects
?Upon request, we can provide a cost to help your
association’s capital projects move smoothly via our
Capital Coordinators. Vendor coordination, board and
owner communication, onsite/logistics planning and
consistent updates will reduce the stresses these
endeavors bring.
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 Project Loans
?We also can provide the resources to help secure
financing options, track loan payments and
amortization, and manage special assessments so the
board can rest assured that inflows and outflows are
precise and timely.
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*During business hours
Westward360 is proud to hold the AAMC designation. AAMC designation signals that your management company meets a high bar for experience, ethics, and operational standards—giving boards extra confidence in the quality and consistency of service.
Located in Naperville, Illinois, Westward360’s Naperville office serves as a key hub for its association management services in the western suburbs of Chicago. From this location, the team supports condominium and homeowner associations with financial management, maintenance coordination, and day-to-day operational support. With a strong local presence, the Naperville office works closely with boards and residents to help communities stay organized and running smoothly.
Delinquencies are a reality. We’re here to help. Late fees and notifications are automatic. The board of directors is always in the know on delinquency issues and options for resolution.
Vantaca® integrates directly with your operating account so that you are able to see income, expense, and all financial reporting real-time.
The operating account is opened in the Association’s name. Westward360 has designated signers to securely process payments as needed.
Located in DuPage and Will counties, Naperville has an estimated population of 150,000 residents. It is one of the largest suburbs in the Chicago metropolitan area and is known for its outstanding schools and family-friendly atmosphere.
Naperville offers a mix of residential neighborhoods, corporate offices, and retail centers. Residents enjoy a vibrant downtown area, community events, and access to parks and trails along the DuPage River.
Other notable points of interest include the Naperville Riverwalk, Naper Settlement, DuPage Children’s Museum, Centennial Beach, and Springbrook Prairie Forest Preserve.
Single-family communities are widespread throughout Naperville. Many homeowners choose these planned neighborhoods for their shared amenities and helpful services. Still, running them effectively is not always easy.
Boards that manage themselves often face a long list of duties. They must handle dues, stay compliant with the law, oversee maintenance, and enforce community rules. Professional HOA management helps relieve that burden.
Westward360 is the premier management company for single-family communities in Naperville. We provide expert solutions and deliver unparalleled results at a competitive rate. With years of experience and a hands-on approach, we are the ideal choice for you.
To get started on expert association management in Naperville, contact us today or request a proposal online!
