HOA Management Company Reno NV

Making Association Management Easier

HOA & Condo Management Services

Westward360’s local office in Reno NV is led by experienced association managers and support personnel with deep knowledge of Nevada’s regulatory landscape. Local boards can expect a responsive partner who understands the distinct needs of their communities, backed by a team with advanced tools and systems.

Full service

Low flat fee, team approach built for speed, access to our entire suite of services and support.

Starting from

$ 400/mo

360Premier

Concierge-level support, low building-to-manager ratios with dedicated property manager and support team

Starting from

$ 1000/mo

OnSite

Full-time onsite management for community associations .

Starting from

$ 8/mo

Per Unit + Manager Salary

Hybrid

Premier + part time onsite management for community associations

Starting from

$ 8/mo

Per Unit + $400 A Day

Financial Only

Full Accounting Coverage

Starting from

$ 250/mo

Features

PREMIER
Starting From
$1000 /mo

ONSITE
Starting From
$8/unit/month +
Manager Salary

FINANCIAL
Starting From
$250/mo

licensed property managerLicensed Manager
?Managers are put through a rigorous training program, where they start by working through each area of the business – all before being handed a single property. All of our property managers are CAM licensed and in good standing.
Dedicated Dedicated
association meetingsAssociation Meetings
?Managers will meet with the Board in accordance with the Association’s Bylaws to keep things on track. We guide you by serving up actionable strategies to save money, protect assets and enforce the rules and values of your association. Quarterly reporting is robust and easy to understand.
Quarterly Monthly
inspectionsProperty Inspections
?Our Property Inspectors will visit your property and provide a detailed Inspection Report. Inspectors utilize the latest technology to document and report potential and existing short and long term brick and mortar issues.
Seasonal Seasonal
budgetBudget Analysis
?We guide you through a process that ensures the health and ongoing security of your homeowner or condo association. Good property management relies heavily on smart budgeting and good reporting. We bring the tools and experience to make this process easy and repeatable year over year.
Annually Annually
maintenance calendarMaintenance Calendar
?Setting up a sound maintenance plan is something we’re passionate about. We believe in putting the important stuff on a seasonal schedule, priced out ahead of time, so there are no surprises and no slip ups when it comes to important, seasonal preventative maintenance.
Annually Annually
property walk throughProperty Walk-through
?Your Property Manager will walk the common areas of the building to ensure the property is in good condition, rules are being followed, and contracted maintenance is being completed.
Monthly Weekly
property journalProperty Journals
?Our proprietary Property Journals are something we create for each association during the onboarding process. It captures basics like number of units, FEIN, quorum requirements, etc., and also granular details like shutoff locations, access instructions, intercoms, storage locations, mechanical logs and more. We also track all active maintenance contracts, expiration dates, vendor preferences, and your recurring maintenance calendar.
✔ ✔
24 hour support24hr Support
?Our customer support team is second to none. They care deeply about resolving issues and work diligently to consistently improve our service. They are available to you 24-hours a day for routine issues as well as serious emergencies. They use each association’s Property Journal to act quickly to resolve inquiries.
✔ ✔
emergency servicesEmergency Service
?Our Team is available live 24x7x365. We work closely with our boards to customize their emergency protocol. Protocols and detailed information are added to each Property Journal and used by our Emergency Response team. Every emergency is different, but we show up consistently every time.
✔ ✔
web portalWeb Portal
?We're partnered with Vantaca, giving our clients a web based platform with best-in-class accounting features, real-time financial reporting, banking automation, client communication, and document storage.
✔ ✔ ✔
real time financialsReal-time Financials
?Board members have access to all income and expense information real-time. Real-time financial reporting includes: Balance Sheets, Budget Statements, Current Homeowners, Homeowner Statements, and Delinquency Reports.
✔ ✔ ✔
collectionCollection of Assessments & Bill Pay
?We make it easy to collect assessments, virtually or manually, and provide expertise to ensure you’re collecting in a timely manner. Bill pay is a core part of our service – we set it up, receive and pay your association bills while making the tracking, payment and reconciliation process a snap.
✔ ✔ ✔
operations and supportOperations & Maintenance Support
?Our Team will not only manage the day-to-day issues that may arise, but also manage budgeted projects and recurring maintenance. In doing this, we will develop a scope of work, collect comparable bids and report on status through completion.
✔ ✔
capital projectsCapital Projects
?Upon request, we can provide a cost to help your association’s capital projects move smoothly via our Capital Coordinators. Vendor coordination, board and owner communication, onsite/logistics planning and consistent updates will reduce the stresses these endeavors bring.
✔ ✔
project loansProject Loans
?We also can provide the resources to help secure financing options, track loan payments and amortization, and manage special assessments so the board can rest assured that inflows and outflows are precise and timely.
✔ ✔

*During business hours

Westward360 is proud to hold the AAMC designation. AAMC designation signals that your management company meets a high bar for experience, ethics, and operational standards—giving boards extra confidence in the quality and consistency of service.

Reno’s Local Team Members

Ginny

Ginny Spencer

Supervising Community Manager
Adrien Barker_2026 Headshots

Adrien Barker AMS, CMCA

Regional Director
Chelsey Kelly

Chelsey Kelly CMCA, AMS, PCAM

Vice President of Client Success
Kimberly Sutherland

Kimberly Sutherland ACMCA, AMS, PCAM

President

Reno NV Office

Phone Number
775-682-4300

Located in Reno, Nevada, Westward360’s Reno office serves as a local hub for its association management services in northern Nevada. From this location, the team supports condominium and homeowner associations with financial management, maintenance coordination, and day-to-day operational support. With a strong presence in the region, the Reno office works closely with boards and residents to help communities stay organized and running smoothly.

Serving Reno Homeowners

Our Google Reviews

Brad F.
2 weeks ago
I own 2 condos that are managed by Westward360 here in Chicago for 3 years. I'm the Board President and can honestly say, they have been an absolute pleasure to work with.

We have a 100+ year old loft building on the West Side. We have the usual leaks, door lock issues and plumbing problems but our rockstar manager Krista Benni is always "Right on top of that Rose". She's also really good at managing our monthly meetings, explains the budget in detail, and seems to know every single condo rule and law there is OR knows the people to immediately bring in if she doesn't.

Last year, she brought in a 3rd party consultant to inspect and review our entire building, from the roof to the foundation, and report back on all the major issues that need to be immediately addressed and what is in good condition or can hold off for a number of years. I can't tell you how much it helped me and the board make key decisions and agree to spend money where it's needed the most.

Krista's also great at proactive maintenance and gets ahead of all the annual services we need to run this place. Elevators, snow removal, garage door service, there's probably a dozen others that I don't even know about. Everything just always seems to get done... and fast.

Thank you Westward360 & Krista for making it easier on the building owners and HOA Board so we have more time to focus on our lives. 5 out of 5, would highly recommend!
Keanyn G.
2 weeks ago
I had an outstanding experience working with **Leah A. – Nevada** throughout the approval process for my backyard and side yard project.

Leah made what I expected to be a complicated process incredibly easy. Compared to another homeowners association I have lived in previously, this experience was night and day. The requirements were clearly explained, communication was prompt, and every question I had was answered thoroughly and professionally.

What impressed me most was Leah's genuine commitment to helping homeowners. She truly cared about my project, took the time to ensure everything was complete and accurate, and helped move it efficiently through the process for final Board approval. Her communication was always clear, responsive, and precise, making the entire experience stress-free.

This is exactly how an HOA architectural review process should work—organized, transparent, responsive, and focused on helping homeowners achieve their goals while maintaining community standards.

Thank you, Leah, for your outstanding customer service and professionalism. You made what could have been a frustrating process simple and enjoyable. Your dedication and attention to detail are truly appreciated, and I hope your efforts are recognized. You are an excellent representative of your organization.

Keanyn
Maureen M.
1 month ago
I was very frustrated trying to register for a new portal. Fortunately, I was able to speak to Tess on the phone. She had a lot of patience and was able to get me started. She was very personable and efficient. Good start for me with the new company. I met one of the directors yesterday and told him how pleased I was with the response from Tess.
G&Z Exterior I.
1 month ago
We had a great experience working with Westward360 on a recent condominium exterior project. Jera and Dan were professional, responsive, and easy to communicate with throughout the entire process. Everything was handled smoothly and efficiently. We truly appreciate the opportunity to work with them and would be happy to work together again in the future. Jesse
Recently my condominium complex had joined with
Westward 360. I had a bit of confusion transitioning between companies with my monthly maintenance payment.
I was very pleased with how quickly and efficiently Rey had remedied this issue.
Since joining with Westward 360 I was also happy to be informed we have employed a different landscaping staff which was solely needed.
With this new company I am looking forward to getting some unresolved issues solved that I have had for some time with my condominium board.
Benjamin S.
3 months ago
Noly, was downright awesome! He was super helpful in answering my questions and got the info right away. Dude is on top of his stuff and was very polite. I’m sure he just had his review since the new year but you really should consider giving this guy a raise, a position advancement, and/or more vacation days. Hope to get him again when I call with any HOA questions!
Tom V.
4 months ago
My spouse and I recently moved into our new condo which is managed by Westward360. Everytime I contact them, I always receive a timely response and the matter is handled. I also want to call out Shawn Lee Alingcao for their recent exceptional service in making sure our move in deposit was refunded in a timely manner.
Mary E.
4 months ago
The employee who took my call was fantastic. He helped me and stayed with me until I completed my payment and my explanation for my late charges. He was great and assisted me with patience and kindness. Thank you for hiring a great employee!
Mary F. Erb
Seth S.
5 months ago
I don’t have too much experience with Westward yet overall but our building’s property manager Izreon has been great. We recently had a pipe burst that caused some significant water damage in our unit. Within a week Izreon came by to review the damage, identified a contractor, and scheduled the start of the work. His responsiveness and quick follow up were greatly appreciated.
Julie Q.
6 months ago
I had an excellent experience working with my realtor Chris del Cid while searching for my apartment. He was incredibly responsive, knowledgeable, and patient throughout the entire process. He took the time to understand exactly what we were looking for.

What really stood out was his attention to detail and willingness to answer all of my questions, no matter how small. They made the application and move-in process smooth and stress-free, and I always felt supported and informed.

We are very happy with our new apartment and truly grateful for his help. I would highly recommend him to anyone looking for a reliable and professional realtor Chris del Cid.
Leslie M.
6 months ago
Chris made my apartment search way less stressful than I expected. He was super attentive, easy to communicate with, and always quick to answer my questions. He really listened to what I was looking for and sent options that actually fit my lifestyle and budget.

You can tell he knows the Chicago market well, and I felt confident throughout the entire process. I’m so grateful for his help and would absolutely recommend him to anyone looking in the city.
Julia H.
8 months ago
I wanted to share my positive experience with Almina Sehic and Team 4 at Westward 360. We recently had an issue with our refrigerator, and Almina was so quick to respond and take our concern seriously. Pretty immediately, she let us know that the notice was received and that they were working on it. She continued to update us with each step in the process of getting a new refrigerator. These seemingly small updates made us feel so reassured, and we had a new appliance in less than a week. Thanks Almina!

Types of Associations We Manage

Need New Association Management?

Frequently Asked Questions

  • How many years have you been in business?
    • We were founded in 2006.
  • How many associations do you manage?
    • We’re proud to call more than 50,000 communities, comprising condominium, townhome, cooperative and homeowner associations, our clients.
  • What size of associations do you work with?
    • Westward360 has packages to fit any size association. No association is too big or too small.
  • Do you have a web-based platform?
    • Yes, of course. Our clients love the Vantaca® platform. It allows them to easily pay assessments, make requests and get association information whenever they need it.
  • Are we able to see financials real time?
    • Definitely. The Vantaca® platform allows you to see all income and expense detail in real time. It also allows you to easily produce robust financial reports.
  • Is emergency service included? How does it work?
    • Yes, you can call us toll-free any time, day or night, and a Westward360 employee will answer the phone to address your needs – not an answering service.
  • What’s your response time for non-emergencies?
    • Your requests are important to us. We are committed to responding to you within 1 business day and our internal task system can prove it!
  • What’s your response time for emergencies?
    • We are here for you 24/7 to take your emergency calls and get you the help you need immediately.
  • How many buildings do your community managers manage?
    • Full-time on-site community managers are dedicated to their assigned building and supported by a supervisor with no more than 5 managers reporting to them.
    • Premier community managers oversee between 4-12 buildings depending on the size of each building. They are also supported by a dedicated assistant property manager.
    • Full service properties are supported by a management team that has an average building to team member of under 10 buildings per person.
    • We pride ourselves on low building-to-manager ratios and are committed to maintaining those ratios for our clients and managers.
  • How often is the manager on site?
    • Depending on management service level, some managers work on site every day, some are on site bi-monthly – some associations only require annual visits.
  • How often do you inspect the property?
    • At a minimum, we provide a detailed inspection and report annually. Depending upon the management service level, associations may qualify for seasonal inspection reporting. Additional inspections are always available.
  • Do you attend meetings?
    • Community managers attend meetings both in-person and virtually.
  • Do you help in drafting the annual budget?
    • Yes, Westward360 guides your annual budget preparation every step of the way. Your financial history, savings opportunities, future plans and improvements are all taken into consideration.
  • Do you manage approved maintenance projects?
    • Our team manages the day-to-day issues that pop up, but also manages your budgeted projects and recurring maintenance. Everything starts with a scope of work, comparable bids when necessary, contracting of the vendor, and report on status through completion.
  • Do you offer capital improvement project management services?
    • Upon request, we can provide a proposal to help your association’s capital projects move smoothly via our Capital Coordinators. Vendor coordination, board and owner communication, onsite/logistics, and consistent updates will reduce the stresses these endeavors bring.
  • Are task requests reportable to the board?
    • Yes, the board gets routine updates via our task system. Each and every task is time-stamped and includes details such as status and history. Upon request we can generate reports to show all tasks initiated and completed during a time period.
  • Do you have a preferred vendor network?
    • Yes, we have access to a network of thousands of vendors. Our network has been carefully vetted for licensing and insurance – plus they are highly rated for value, responsiveness and quality of work.
  • How do you vet and qualify vendors?
    • We have a Compliance Department dedicated to collecting certificates of insurance, W9 documentation, and proof of licensing. We also evaluate them and assign a rating for value, responsiveness, and quality of work.
  • Can we use our own vendors?
    • Absolutely. You can always use the vendor of your choice.
  • At your scale, are you able to find savings for maintenance services and contracts?
    • Based on our portfolio size we receive bulk discounts and are able to provide savings on services such as trash removal, gas & electric, insurance, banking and more.
  • Can you help us create rules and regulations?
    • Definitely. Based on the scale of our portfolio we can provide many examples of rules and regulations that create safety, value and community for your association.
  • Can you address violations?
    • Certainly. Our office is the front line in noting violations and issuing notice based on your rules and regulations. We remove this burden from our boards.
  • Is there a process to address delinquency?
    • Delinquencies are a reality. We’re here to help. Late fees and notifications are automatic. The board of directors is always in the know on delinquency issues and options for resolution.

  • How long is your contract and what is your termination clause?
    • Westward360 agreements include a flexible out-clause dependent upon service level.
  • What is the process for onboarding?
    • Westward360 makes the transition easy. We handle things directly with your existing management company. We develop welcome packets, do meet-and-greets, schedule building inspections, perform our budget analysis, file for change-of-address and complete financial reconciliations, to name a few points in the process.
  • What banking institution will our operating account be with?
    • Vantaca® integrates directly with your operating account so that you are able to see income, expense, and all financial reporting real-time.

  • Who are signers on our operating account?
    • The operating account is opened in the Association’s name. Westward360 has designated signers to securely process payments as needed.

  • Where is the reserve account held?
    • Reserve accounts can be held at the bank of your choice and are separate from the operating account.

Association Management in Reno

Located in Washoe County, Reno has an estimated population of more than 270,000 residents. Often called The Biggest Little City in the World, Reno serves as an economic and cultural hub.

Reno offers a mix of outdoor recreation, entertainment, and growing career opportunities. Residents enjoy close access to Lake Tahoe for skiing, hiking, and water activities. The city also features a thriving downtown with dining, arts, and local events.

Other notable points of interest include the Truckee River Walk, National Automobile Museum, Rancho San Rafael Regional Park, Nevada Museum of Art, Idlewild Park, and Wingfield Park.

The Importance of Association Management in Reno

Reno has many homeowners and condominium associations. Managing these communities takes time, planning, and knowledge of local rules.

Many volunteer boards struggle to manage finances, maintenance, and rule enforcement independently. Fortunately, professional association management in Reno can help boards streamline processes and maintain property values.

A Proven HOA Management Company in Reno

Westward360 is a dependable partner for associations across Reno. With capable managers, flexible service, and a personal approach to community management, we can help boards lead with confidence. To get started on expert association management in Reno, contact us today or request a proposal online!
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